Privacy Policy

Individual SoftwareInc. has created this privacy policy to demonstrate our firm commitment to your privacy at Our goal is to be your trusted location on the Internet for learning to type or to improve your keyboarding skills. When you visit, you are providing personal information to Individual Software Inc. and we want you to be aware of how carefully we handle this information.

Anonymous Information

In the aggregate, we gather demographic and profile information about visits to our site collectively. This information is gathered anonymously and is not linked to you as an individual. This information provides summarized statistics such as how many people visit our site, which features are used most frequently, and which browsers are primarily used. This information assists us in diagnosing problems with our site and helps us deliver a better overall experience for you and other visitors.

Personal Information

We understand how critical it is to keep your information confidential. You have complete control over what information you provide to We collect information that you voluntarily give us such as: name, address, phone numbers, e-mail address, web links and billing information via orders, product registration, e-mail or other direct contact from you, as well as all information that is contained in your settings, results and subscription stored on this site. This information is used exclusively to maintain your learning progress and perform other services at your request. Individual Software is the sole owner of all the information entered at and will not sell, share, or rent this information to any third parties, unless required to comply with a legal process such as a court order, subpoena or search warrant.

Password Protection

Your subscription is password protected so that only you can access it. We recommend that you do not provide your password to anyone, as you are ultimately responsible for maintaining the secrecy of your account information. If you share a computer with someone else or are using a computer in a public location, remember to sign out and close your browser window when you have finished to ensure that others cannot access your personal information.

E-mail Communications

Your e-mail address is used for the following communication. In every e-mail we send, it is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mail messages:


The importance of security for your personally identifiable information is of utmost concern to us. We exercise great care in facilitating a secure transmission from your PC to our servers and go to extensive lengths to protect the loss, misuse or alteration of the information you provide.

However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Individual Software Inc. can not ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security. When credit card information is transmitted industry standard, SSL (secure socket layer) encryption is used.

If you have selected to automatically renew your account, your credit card information will be encrypted and stored on a secure server in order to process future transactions. At any time, you may Cancel your account.

Account Update or Removal

At any time, you may access your account to update your personal information by visiting and signing-in to If you would like to be completely removed from our database and no longer receive communication or service from, then Cancel your account. If you are having trouble accessing your account, please contact Individual Software's Customer Service department.

Customer Service
Individual Software Inc.
3049 Independence Drive, Suite E
Livermore, CA 94551

Phone: 925-734-6767
Fax: 925-734-8337
Business hours: 8:00am to 5:30pm (Pacific Standard Time)

Notification of Changes

If we plan to make significant changes to our privacy policy, we will post those changes to this privacy statement at least 30 days before they take effect. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can send e-mail to:

Acceptance of Terms

By using this site, you signify your assent to the terms of this site and to Individual Software's Privacy Policy. If you do not agree to this policy, then do not use this site.